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Platform Analytics Leading Practices

Employee Center Pro (EC Pro) Notification Guidelines

Prioritizing the user when organizing content

Organizing Content

Here are some additional links including definitions, overviews, and best practices for creating well organized content, taxonomies, and information architecture.   Definitions and Overviews https://www.nngroup.com/articles/taxonomy-101/Information a...

K23 Leading Practices: Self Service

Thank you to all of you who attended the Knowledge Leading Practices session "Self Service Leading Practices".  To create more effortless help experiences for your users, check out these resources:  From the Experts: UX Leading Practices - Self-servi...