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User Experience SIG

Connect with designers, developers, admins, PMs and users to learn, collaborate and share knowledge about delivering great experiences with ServiceNow.

User Experience SIG

Group Activity

teaser

UX Sig test

Are you winning or not?

Here is some methods for oyu

A leading practice about creating stuff

Getting Started

Welcome to the SIG

Posting Guidelines

Community Guidelines

Frequently Asked Questions

Hot Topics

This is a blog post from AJ

Platform Analytics Leading Practices

K23 Leading Practices: Self Service

UX Resources

Figma Libraries

UX Learning Path

Leading Practices Reference Cards

Outcomes

A collection of business, experience, and technical content to help you deliver the outcomes your business desires.

UX Methods

Techniques from UX experts to employ during your projects.

Understand

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Ideate

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Create

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Platform Analytics Leading Practices

In this article, our goal is to provide you with leading practices to optimize Plat...

Leading practices

Lessons for experience experts on how to best use ServiceNow to deliver a great experience.

Group Activity

teaser

UX Sig test

Are you winning or not?

Here is some methods for oyu

A leading practice about creating stuff

User Experience SIG

Group Activity

teaser

UX Sig test

Are you winning or not?

Here is some methods for oyu

A leading practice about creating stuff

Question status: Question status:

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Featured This is a blog post from AJ

I have lots of thoughts to share with the world. This should show up in Hot Topics

blog

Featured Platform Analytics Leading Practices

Article
Leading Practices

Featured K23 Leading Practices: Self Service

Thank you to all of you who attended the Knowledge Leading Practices session "Self Service Leading Practices". To create more effortless help experiences for your users, check out these resources: From the Experts: UX Leading Practices - Self-servi...

Article
Leading Practices

Featured UX SIG Frequently Asked Questions (FAQ)

Hello User Experience Community! We've created this document to answer Frequently Asked Questions (FAQs) that you might have. Please feel free to comment; we'll update this post as a living doc. What is the purpose of the User Experience Special Inte...

Article

Featured Aligning on long term goals

Method overviewWhen your team sets off on a journey to deliver a project, it is critical that everyone is aligned on 1-2 long term goals. These shared goals will help drive decision making as you balance scope and timeline. OutcomesSome of the outcom...

Article
Methods
Understand

Testing article

This is a test outcome article

Article
Outcomes

UX Sig test

UX Sig test

Article
Outcomes

Here is an outcome

The outcome is you win

Article
Outcomes

Follow this method to do good things

Here is an article that should show up in methods

Article
Methods
Understand

This is a leading practice

Do i have something useful to say?

Article
Leading Practices

This is a blog post from AJ

I have lots of thoughts to share with the world. This should show up in Hot Topics

blog

Test 5 - No cover photo no teaser look

Employee Center has a nice hero illustration with a prompt to search for help. A common pattern I’ve seen is customizing with a Welcome message for the current user. Let’s expand on this a bit and include a diverse welcome message that rotates greeti...

Article
Outcomes

Test 4 - No cover photo, attached 2 photos in body

Employee Center has a nice hero illustration with a prompt to search for help. A common pattern I’ve seen is customizing with a Welcome message for the current user. Let’s expand on this a bit and include a diverse welcome message that rotates greeti...

Article
Outcomes

Test 3 - No cover photo, no photo in body

Employee Center has a nice hero illustration with a prompt to search for help. A common pattern I’ve seen is customizing with a Welcome message for the current user. Let’s expand on this a bit and include a diverse welcome message that rotates greeti...

Article
Outcomes

Test 2 - No cover photo, attached 1 photo in body

Employee Center has a nice hero illustration with a prompt to search for help. A common pattern I’ve seen is customizing with a Welcome mes sage for the current user. Let’s expand on this a bit and include a diverse welcome message that rotates greet...

Article
Outcomes

Test 1 - With cover photo, attached 1 photo in body

Employee Center has a nice hero illustration with a prompt to search for help. A common pattern I’ve seen is customizing with a Welcome message for the current user. Let’s expand on this a bit and include a diverse welcome message that rotates greet...

Article
Outcomes

Platform Analytics Leading Practices

Article
Leading Practices

Employee Center Pro (EC Pro) Notification Guidelines

Article
Leading Practices

Prioritizing the user when organizing content

Article
Leading Practices

Organizing Content

Here are some additional links including definitions, overviews, and best practices for creating well organized content, taxonomies, and information architecture. Definitions and Overviews https://www.nngroup.com/articles/taxonomy-101/Information a...

Article
Leading Practices

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Community Manager

Community Manager

Community Manager

Kilo Patron

Owner

Community Manager

Community Manager

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