Often, in solution selling there is a slip between the cup and the lip. As a project moves through its deal cycle, customers may find a gap between what was promised and what is being delivered. At ServiceNow, we believe in delivering what we promise, and we have a team of solution architects to make sure we do exactly that. I’m Sandeep Tandon, and a proud member of that team as a principal solution architect in ServiceNow Expert Services.
