question Use the cross-platform SMTP panel, then you can bypass the redundant protocol! in SPM forum https://www.webstg.servicenow.com/community/spm-forum/use-the-cross-platform-smtp-panel-then-you-can-bypass-the/m-p/34750#M738 Perferendis delectus amet sit et voluptatem sit est occaecati. Necessitatibus facilis earum non sed aut at fugit. Harum occaecati laudantium numquam. Voluptas nostrum rerum quia nihil molestiae quia aspernatur suscipit porro. Sat, 24 Sep 2022 14:44:46 GMT adityajois 2022-09-24T14:44:46Z Use the cross-platform SMTP panel, then you can bypass the redundant protocol! https://www.webstg.servicenow.com/community/spm-forum/use-the-cross-platform-smtp-panel-then-you-can-bypass-the/m-p/34750#M738 Perferendis delectus amet sit et voluptatem sit est occaecati. Necessitatibus facilis earum non sed aut at fugit. Harum occaecati laudantium numquam. Voluptas nostrum rerum quia nihil molestiae quia aspernatur suscipit porro. Sat, 24 Sep 2022 14:44:46 GMT https://www.webstg.servicenow.com/community/spm-forum/use-the-cross-platform-smtp-panel-then-you-can-bypass-the/m-p/34750#M738 adityajois 2022-09-24T14:44:46Z