post Prioritizing the user when organizing content in User Experience SIG https://www.webstg.servicenow.com/community/user-experience-sig/prioritizing-the-user-when-organizing-content/ta-p/63299 Wed, 02 Aug 2023 20:48:15 GMT gisellakontaria 2023-08-02T20:48:15Z Prioritizing the user when organizing content https://www.webstg.servicenow.com/community/user-experience-sig/prioritizing-the-user-when-organizing-content/ta-p/63299 <P><SPAN>Many ServiceNow projects involve a large inventory of catalog items, knowledge articles and other content. For users to find the right content efficiently, organization is key. Learn how to gain quick and early insights from your users on how they expect content to be organized using a classic UX method: card sorting.</SPAN></P> Wed, 02 Aug 2023 20:48:15 GMT https://www.webstg.servicenow.com/community/user-experience-sig/prioritizing-the-user-when-organizing-content/ta-p/63299 gisellakontaria 2023-08-02T20:48:15Z