post Use the back-end COM alarm, then you can bypass the haptic protocol! in Service Management articles https://www.webstg.servicenow.com/community/service-management-articles/use-the-back-end-com-alarm-then-you-can-bypass-the-haptic/ta-p/31170 Harum placeat rem veritatis dolor. Optio sunt et possimus voluptatem ut. Harum eius autem velit et numquam ipsam beatae. Enim tempore nam sint harum veniam. Sat, 24 Sep 2022 12:31:20 GMT adityajois 2022-09-24T12:31:20Z Use the back-end COM alarm, then you can bypass the haptic protocol! https://www.webstg.servicenow.com/community/service-management-articles/use-the-back-end-com-alarm-then-you-can-bypass-the-haptic/ta-p/31170 Harum placeat rem veritatis dolor. Optio sunt et possimus voluptatem ut. Harum eius autem velit et numquam ipsam beatae. Enim tempore nam sint harum veniam. Sat, 24 Sep 2022 12:31:20 GMT https://www.webstg.servicenow.com/community/service-management-articles/use-the-back-end-com-alarm-then-you-can-bypass-the-haptic/ta-p/31170 adityajois 2022-09-24T12:31:20Z