(Staged) Learn how Now Assist (GenAI) can supercharge your Service Catalog

LisaL8118081040 — Tue, 28 Jan 2025 20:23:18 GMT

Are you intrigued by Generative AI and how it can help build catalog items and request them? Are you looking to democratize the maintenance of catalog items? If so, join to see latest GenAI capabilities in Catalog Builder and learn how Now Assist in VA makes requesting catalog items better. You will learn how to:

Make your item conversational in VA
Create catalog items using just a text prompt
Use the conversational dashboard to see why an item is not conversational, and more!

Check out few resources:

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/now-assist-in-va/task/configure-gen-ai-catalog-item.html

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-management/concept/request-topic-blocks-va-llm.html

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-management/concept/using-catalog-conversational-experience.html

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/service-catalog-management/reference/catalog-item-conv-details-page-overview.html

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions!

Click here to see our other upcoming scheduled events

post (Staged) Learn how Now Assist (GenAI) can supercharge your Service Catalog in Service Catalog articles

(Staged) Learn how Now Assist (GenAI) can supercharge your Service Catalog