(STAGED) Daniel Falayi's journey from Lagos roots to ServiceNow leadership

LisaL8118081040 — Sat, 11 Jan 2025 01:13:07 GMT

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https://www.servicenow.com/community/career-journey-stories/daniel-falayi-s-journey-from-lagos-roots-to-servicenow/ba-p/3108493

Summary

Originally from Lagos, Nigeria, Daniel Olufemi Falayi works as a ServiceNow project delivery lead and implementation architect at ConfigureTek in Canada. A passionate member of the ServiceNow community, he leads his local ServiceNow User Group (SNUG) and has spoken at ServiceNow Knowledge. From Lagos to leading in tech, Daniel shows that the path to success begins with one bold step. Start your career journey with ServiceNow and discover where it can take you.

A life-changing moment with ServiceNow

Daniel emigrated to Canada nine years ago and wanted to build an exciting and rewarding new career. He worked hard to train himself as a business analyst and spent time working at several companies. Then, Daniel had a life-changing moment—being the lead business analyst for a client implementing ServiceNow. He says he was amazed at how the ServiceNow platform solved organizational challenges. Daniel loved every minute of the implementation and wanted to know more.

Growing expertise

Daniel’s first step was to become a ServiceNow Certified System Administrator, which, he enthusiastically explains, gave him a firm baseline understanding of ServiceNow. He then went on to become a Certified Implementation Specialist (CIS) for more than half a dozen other ServiceNow solution areas ranging from ITM and CSM to HRSD and GRC. He’s also broadened his knowledge and experience beyond implementation, becoming a Certified Technical Architect (CTA) and Certified Application Developer (CAD).

Me working with ServiceNow is a dream come true.

Achieving more, aiming higher

According to Daniel, ServiceNow has had a tremendous impact on his career. His deep skills are in high demand and have given him the opportunity to work with some of the world’s best organizations and clients in the world, including KPMG and Deloitte. And he wants to go even further, reaching the pinnacle of ServiceNow expertise by becoming a Certified Master Architect (CMA).

On a mission to help others grow like he has

In addition to leading his local SNUG and speaking at Knowledge, Daniel’s also giving back to people who would otherwise find it hard to get into IT. He’s started several mentorship groups to help visible minorities and new immigrants transition into ServiceNow careers, generously sharing his experience and insights. 

Isn’t it time to find somewhere where you can thrive and your passion is rewarded? Just like Daniel, you can do the best work of your life with ServiceNow.

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(STAGED) Daniel Falayi's journey from Lagos roots to ServiceNow leadership