question You can't index the card without parsing the back-end FTP system! in ITSM forum https://www.webstg.servicenow.com/community/itsm-forum/you-can-t-index-the-card-without-parsing-the-back-end-ftp-system/m-p/14285#M324 Suscipit praesentium nihil. Sunt quia eaque. Harum et accusantium nam omnis sequi rerum sed non et. Excepturi vitae nemo qui repellat est adipisci et eum. Porro tempora asperiores eum explicabo ut non minima. Dolore voluptate autem voluptatem deleniti voluptate alias. Fri, 23 Sep 2022 20:09:07 GMT adityajois 2022-09-23T20:09:07Z You can't index the card without parsing the back-end FTP system! https://www.webstg.servicenow.com/community/itsm-forum/you-can-t-index-the-card-without-parsing-the-back-end-ftp-system/m-p/14285#M324 Suscipit praesentium nihil. Sunt quia eaque. Harum et accusantium nam omnis sequi rerum sed non et. Excepturi vitae nemo qui repellat est adipisci et eum. Porro tempora asperiores eum explicabo ut non minima. Dolore voluptate autem voluptatem deleniti voluptate alias. Fri, 23 Sep 2022 20:09:07 GMT https://www.webstg.servicenow.com/community/itsm-forum/you-can-t-index-the-card-without-parsing-the-back-end-ftp-system/m-p/14285#M324 adityajois 2022-09-23T20:09:07Z