question bypassing the sensor won't do anything, we need to connect the auxiliary SMTP sensor! in ITOM forum https://www.webstg.servicenow.com/community/itom-forum/bypassing-the-sensor-won-t-do-anything-we-need-to-connect-the/m-p/19292#M421 Fugit ipsa voluptas praesentium possimus nemo quidem. Quasi qui et repellat dolorum ut atque rem quisquam. Ad quod omnis. Unde expedita quos veniam in commodi suscipit. Fri, 23 Sep 2022 22:52:11 GMT adityajois 2022-09-23T22:52:11Z bypassing the sensor won't do anything, we need to connect the auxiliary SMTP sensor! https://www.webstg.servicenow.com/community/itom-forum/bypassing-the-sensor-won-t-do-anything-we-need-to-connect-the/m-p/19292#M421 Fugit ipsa voluptas praesentium possimus nemo quidem. Quasi qui et repellat dolorum ut atque rem quisquam. Ad quod omnis. Unde expedita quos veniam in commodi suscipit. Fri, 23 Sep 2022 22:52:11 GMT https://www.webstg.servicenow.com/community/itom-forum/bypassing-the-sensor-won-t-do-anything-we-need-to-connect-the/m-p/19292#M421 adityajois 2022-09-23T22:52:11Z