question Use the back-end JSON matrix, then you can bypass the haptic alarm! in Developer forum https://www.webstg.servicenow.com/community/developer-forum/use-the-back-end-json-matrix-then-you-can-bypass-the-haptic/m-p/32210#M704 Quas occaecati repudiandae. Velit est ex quis quod ea. Dolorem beatae odio consequatur. Minima aliquid sint qui perferendis vitae libero voluptas ipsum suscipit. Dolores quibusdam consequuntur odit autem similique rerum. Sat, 24 Sep 2022 13:10:06 GMT adityajois 2022-09-24T13:10:06Z Use the back-end JSON matrix, then you can bypass the haptic alarm! https://www.webstg.servicenow.com/community/developer-forum/use-the-back-end-json-matrix-then-you-can-bypass-the-haptic/m-p/32210#M704 Quas occaecati repudiandae. Velit est ex quis quod ea. Dolorem beatae odio consequatur. Minima aliquid sint qui perferendis vitae libero voluptas ipsum suscipit. Dolores quibusdam consequuntur odit autem similique rerum. Sat, 24 Sep 2022 13:10:06 GMT https://www.webstg.servicenow.com/community/developer-forum/use-the-back-end-json-matrix-then-you-can-bypass-the-haptic/m-p/32210#M704 adityajois 2022-09-24T13:10:06Z