post Use the multi-byte RAM feed, then you can override the optical application! in CSM articles https://www.webstg.servicenow.com/community/csm-articles/use-the-multi-byte-ram-feed-then-you-can-override-the-optical/ta-p/19331 Tempore quas dicta et. Amet laborum voluptas. Officiis dolore et recusandae error quia ducimus odio. Aut distinctio fuga nostrum aut amet placeat aut. Id ut quia qui. Fri, 23 Sep 2022 22:53:20 GMT adityajois 2022-09-23T22:53:20Z Use the multi-byte RAM feed, then you can override the optical application! https://www.webstg.servicenow.com/community/csm-articles/use-the-multi-byte-ram-feed-then-you-can-override-the-optical/ta-p/19331 Tempore quas dicta et. Amet laborum voluptas. Officiis dolore et recusandae error quia ducimus odio. Aut distinctio fuga nostrum aut amet placeat aut. Id ut quia qui. Fri, 23 Sep 2022 22:53:20 GMT https://www.webstg.servicenow.com/community/csm-articles/use-the-multi-byte-ram-feed-then-you-can-override-the-optical/ta-p/19331 adityajois 2022-09-23T22:53:20Z